Effective Date: January 1, 2024

Last Updated: December 23, 2024

1. Introduction

This Cookie Policy explains how CistekAI LLC ("CistekAI," "we," "us," or "our") uses cookies and similar tracking technologies on our website www.cistekai.com.

This policy complies with applicable laws including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other relevant privacy regulations.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remain on your device until deleted or expired) or "session" (deleted when you close your browser).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve website performance and user experience.

3.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as language preference or theme) and provide enhanced, personalized features.

3.4 Targeting/Advertising Cookies

These cookies are used to deliver advertisements relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Note: We currently do not use advertising cookies, but this may change in the future with prior notice.

4. Third-Party Cookies

We may use third-party services that set cookies on our website. These include:

4.1 Google Analytics

We use Google Analytics to analyze website usage and improve our services. Google Analytics uses cookies to collect information about how visitors use our site.

Privacy: Google Analytics data is anonymized and does not identify individual users.

Opt-out: You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.2 Social Media Plugins

Our website may include social media features (Facebook, Twitter, LinkedIn, etc.). These features may set cookies to enable proper functionality. These cookies are governed by the privacy policies of the respective social media companies.

5. How We Use Cookies

We use cookies to:

• Ensure website security and prevent fraud
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website performance and user experience
• Understand how visitors interact with our website
• Provide personalized content and features
• Measure the effectiveness of our marketing campaigns

6. Your Cookie Choices

6.1 Cookie Consent

When you first visit our website, you will be asked to consent to our use of cookies. You can choose to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies
• Delete cookies after each browsing session
• Set your browser to notify you when cookies are sent

Note: Blocking or deleting cookies may affect website functionality and your user experience.

6.3 Browser-Specific Instructions

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT signals, but we respect your privacy choices and provide cookie control options.

8. Mobile Devices

Mobile devices may use identifiers similar to cookies. You can manage these through your device settings:

• iOS: Settings → Privacy → Advertising → Limit Ad Tracking
• Android: Settings → Google → Ads → Opt out of Ads Personalization

9. Data Retention

Cookie data is retained for the duration specified in the cookie tables above. After expiration, cookies are automatically deleted. You can manually delete cookies at any time through your browser settings.

10. International Data Transfers

CistekAI operates with offshore development teams in India. Cookie data may be transferred to and processed in India and other countries where our service providers operate. We implement appropriate safeguards to protect your data in accordance with applicable laws.

11. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect information from children through cookies. If you believe a child has provided us with information, please contact us immediately.

12. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.

13. Your Rights

Depending on your location, you may have rights regarding cookies and tracking technologies:

• Right to Access: Request information about cookies we use
• Right to Withdraw Consent: Change your cookie preferences at any time
• Right to Object: Object to certain types of cookies
• Right to Deletion: Request deletion of cookie data

14. Contact Us

For questions about this Cookie Policy or to exercise your rights, contact us:

15. Related Policies

For more information about how we handle your data, please review:

• Privacy Policy
• Terms of Service